Thor Motor Coach
  • Elkhart, IN, USA
  • Full Time

Thor Motor Coach is accepting applications for a Consumer Affairs Liaison.  This position will review, analyze and respond to any pre-legal, MVDN, state agency Lemon Law or other complaint.

Duties & responsibilities include:

*Communicate with the customers, attorney's or state agencies

*Assist with inspections and coordinate repairs on motorhomes

*Work closely with dealers to resolve repair concerns

*Assist Customer Service with elevated matters

*Negotiate for early resolution

 

Requires 5 years customer service/warranty experience. Knowledge of Legal process. RVIA certificfation or equivalent. Must have proficient communication and writing skills, a professional conduct, and strong conflict resolution skills. Ability to ulti-task and be detailed oriented. Knowledge of RV construction and processes a plus.  Apply online at thormotorcoach.com/contact or send resume to hr@tmcrv.com.  Pre-employment drug screen required.  EOE

Thor Motor Coach
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